Privacy Policy

Sign-up details

If you register or sign up to receive notifications in respect of the inclusion of additional scheme organisers or other updates to the website, newsletters or publications on the website, we will ask you for personal information such as your name, contact details including email address and occupation.

Feedback and surveys

We may also ask you for feedback about Nesta or to complete surveys.

Research

We may ask you to participate in research we are conducting and we may contact you to ask for further information about you or your experiences or opinions.

Online activity

When you use our website, we obtain information about the device from which you accessed it, your visits and use of the website including your IP address, location, browser type and version, referrer and activity. We record your activity and preferences when visiting the website through the use of cookies (see "Cookies", below). You can always update your preferences and control your own data.

Sign-up details

We will use your details to update you when additional information or further scheme organisers are added to the website. These details may be shared with independent third parties and the legal basis for us doing so will be your consent. You do not need to give us your details but, if you do not, we will not be able to provide you with such updates. You can choose to withdraw your consent at any point and we will update our records accordingly.

If you sign up for us to send you newsletters, publications and other information about Nesta, our partners and activities (see “Marketing” section below), we will use your personal information to send these to you. Our legal basis for doing this is your consent. You have the right to withdraw this consent at any time, as explained in the “Marketing” section below. If you are given the opportunity to sign-up, register for an event, or programme, or to create a personal profile through Facebook or Twitter, Facebook and Twitter will make your email address registered to your Facebook or Twitter account available to Nesta, and Nesta will use the email address to enable you to log in to the particular platform. Our legitimate interest in doing this is the use of third-party platforms for business efficiency and ease of registration for users.‍

Third-party processors

We may use third-party platforms and processors to deliver newsletters, process applications, event registrations, tickets or publication sales, payments, surveys and feedback, and any request to update your data contact preferences. In using these third parties, we are pursuing our legitimate interest to use third-party technology to achieve greater efficiency within our organisation. To balance our interests against yours, we enter into legally binding contractual arrangements with these third parties and take steps to ensure these third parties maintain appropriate technical and organisational measures to keep your personal information secure.‍

Feedback and surveys

If you agree to give us feedback or complete a survey, we will use the information to improve our work and activities. We usually use Alchemer to process surveys, and they only process your information on our instructions.Alchemer operates in the US. For more information see the Alchemer privacy policy. If you agree to participate in any survey that will form part of any research project, we will tell you at the time you take part how your information will be used for the particular research project or programme, and how long it will be kept for.

General principle

We will only keep any personal information that you provide to us for as long as is necessary to fulfil the purpose for which you gave us the information. We will securely delete information when it is no longer needed for that purpose, as explained in more detail below.

‍Consent

We keep records of consent, and any withdrawal of consent, on our files for as long as your personal information is being used in-line with that consent and for a period of six years after the consent is withdrawn (unless otherwise requested by you).

‍Research

If you agree to take part in any research your personal information will be kept for as long as it is of value to Nesta and the wider research community, and for as long as may be specified by any external research funder, patent law, legislative and other regulatory requirements. Research data shall be reviewed at least every five years to consider its continued value to Nesta, and personal data anonymised or pseudonymised where possible, unless to do so would affect the integrity of the research data and/or its outcomes, or its future value. 

To the extent that personal data arising from any research is embodied within a research report or other research outcome, it will be retained in perpetuity as part of the published materials. Research that supports the development of a prize, project, programme, publication or other research outcome, shall be kept for at least five years beyond publication or any other research outcome has been completed. If the research is funded or the subject of any other contract, your personal data may be kept for six years after the end of the contract or longer if the contract or funding agreement specifies, which could be up to 12 years after the contract ends.

‍Processing for statistical analysis purposes

This type of processing will only be undertaken whilst we retain your personal information in line with the principles explained above.

If you sign up to our mailing list we will use your details to keep you informed about latest news, blogs, programme updates, research, publications, and may request feedback, including our annual audience survey.

We use third-party providers to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. We currently use Mailchimp, Salesforce and Eventsforce. Mailchimp and Salesforce servers are hosted in the US. All data entered onto Eventsforce is stored and managed in the UK. If you want to know more about how your information will be stored and processed see the privacy policies for Salesforce, MailChimp and Eventsforce.

If you no longer want to receive marketing communications from us, you can unsubscribe from our mailing list at any time by clicking the unsubscribe link, at the bottom of our emails or by emailing information@nesta.org.uk detailing your name and email address. If you are given the opportunity to update your contact preferences in any email from us, this will link to a form hosted by Surveygizmo. If this function is not made available, please email us at the above address with your preference updates.

We use third-party remarketing services to tailor advertising to you based upon your browsing history on this website, for more information see “Cookies” below.

We may share your information with our partners and companies who help us to operate this website, and, if you register to attend an event or indicate interest in any other activity detailed on the website, we may share your details with the companies/organisations and individuals who help us to fund, organise and operate the events, grant programmes and other activities. Our legal basis for doing this is to pursue our legitimate interest of being able to work collaboratively with other organisations to operate and administer the event, programme or activity. 

Some of these organisations may process your information in countries outside the UK, where data protection laws are not the same as in the UK. Rest assured that we will always ensure any transfer of your personal data for which we are responsible is subject to appropriate security measures to safeguard your personal data. Where transfers are necessary to countries where data protection has not yet been declared to be adequate, we rely on GDPR Article 49(1)(c) (as enacted into British law) for these transfers. Full details of these organisations, confirmation of where they would process your personal information, and details of the steps we have taken to safeguard your personal data will be provided as part of the online data collection process.

We may share your information within the Nesta group of companies, for the purposes of managing the event, grant or activity. Nesta currently provides all support and services for its subsidiary companies, therefore, our legal basis for sharing your information is to pursue the legitimate interests of shared resources and management reporting between the companies within the group. Our group companies (including BIT (the Behavioural Insights team) and its own group) will not process your data outside the UK unless we notify you otherwise.

We may disclose your personal information to law enforcement or regulatory agencies if we are required to do so by law (in which case our legal basis for doing this is for compliance with a legal obligation), or to protect or defend ourselves or others against illegal or harmful activities (in which case, our legal basis for doing this is the pursuit of these legitimate interests).

By engaging with installers on the website you may share personal information with them. Nesta does not take any responsibility for how installers may use your personal information in the future. 

This website uses cookies. Cookies are small text files that are placed on your computer by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide some useful information to website owners. Most web browsers allow some control of most cookies through browser settings.

This website uses a variety of types of cookies. Some are strictly necessary to enable you to move around the website or to provide certain basic features, such as logging into secure areas.

We take steps to protect your personal information and follow procedures designed to minimise unauthorised access or disclosure of your information. If you have a password for an account on this website, please keep this safe and do not share it with anyone else. You should also not allow anyone else to log in using your details. You are responsible for all activity on your account and must contact us immediately if you are aware of any unauthorised use of your password or other security breach.

You are legally entitled to know what personal information we hold about you and how that information is processed, which includes the right to:

• ask us to correct any mistakes in your information which we hold

• ask us to delete your personal information

• ask us to stop using your personal information or restrict how we can use it, for example if you feel it is inaccurate or no longer needs to be used by Nesta

• to object to us using of your personal information

• to object to any automated decision-making that we may do using your personal information.

If you wish to know what information we hold about you, or wish to exercise any of your other rights as detailed above, or have any complaint about how we are using your personal information, then please email us using information@nesta.org.uk or write to us at 58 Victoria Embankment, London EC4Y 0DS UK and provide enough information to identify yourself (eg, name and address or any registration details).If our information is incorrect or out of date, please provide us with enough information to allow us to update it. If you want us to delete, restrict or stop using any information we hold about you, please specifically confirm the reasons why you are asking this. If you are unhappy with how we are using your information, again please explain to us the reasons and we will investigate the matter.You can also write to the same address if you have a complaint about this policy.If you are unhappy with how any data rights request or complaint has been dealt with you have the right to complain to the Information Commissioner:

• on the ICO website

• by mail at Wycliff House, Water Lane, Wilmslow, Cheshire SK9 5AF, or

• by calling the helpline on 0303 123 111.

This contact information for the Information Commissioner’s Office is correct as at the time this privacy policy is published.

We may change this privacy policy from time to time. We will notify you of any changes that relate to information we already hold about you, where practicable. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

‍Nesta, a company limited by guarantee registered in England and Wales with company number 7706036 and charity number 1144091.
Registered as a charity in Scotland number SC042833.
Registered office: 58 Victoria Embankment, London, EC4Y 0DS
Email: information@nesta.org.uk